What do I do if I am unable to log onto the members page or the chatroom?
March 18, 2009
- If you cannot log onto the members page and an error comes up saying that you have to re-subscribe or it sends you to the payment page. You should send an email to Brian at dtrs@daytradingradio.com .
How Do I Call Into The Show Through Skype?
March 9, 2009
First Step: Download Skype
- This link will set you up directly with downloading skype, this service is free when calling other skype customers through the computer, however when calling outside locations it is a charged rate.
Second: Find DayTraderRockStar in Skype
- When you manage to get skype installed, simply type in a search for DayTraderRockStar. Or click this button below.
How Do I Change My Monthly Subscription Into A Yearly Subscription?
March 6, 2009
- Log in and click the “Account Info” link located at the top of the home page. On the right side of the screen is the option to “Add/Renew” your subscription. Choose the Yearly Subscription option in the drop down box and choose your payment method. Choosing Authorize AIM as your payment method will allow you to enter your credit card information into the site without opening a PayPal account. Any questions can answered by opening a ticket here. http://desk.daytradingradio.com/
What Do I Do If I Was Charged More Then Once For A Month Subscription?
March 3, 2009
Do Not: Try to Cancel Your Subscription To Stop the Billing, Contact Support Before Taking Action
If your payment was duplicated and you have been billed more then once for a month’s subscription, please email Brian at dtrs@daytradingradio.com
How Do I Cancel My Subscription?
March 2, 2009
Depending on which payment method you are using canceling your payment varies, the following explains how to cancel your subscription when using PayPal or Clickbank.
When Canceling With ClickBank
- Cancellations of subscriptions through ClickBank must be processed by the company that is supplying the product for subscription.
- To cancel your subscription, please send an email to Brian at dtrs@daytradingradio.com .
- An email will then be sent from DayTradingRadio to Clickbank telling them to cancel your subscription.
When Canceling With PayPal
To cancel your PayPal subscription you need to go to the PayPal site at https://www.paypal.com/.
When you arrive at the PayPal site you need to login to your PayPal account.
Once you are at your account page, find your subscription.
Click on Details and then press the Cancel Subscription button at the bottom of the new page, then again on the page following.
If you don’t see your subscription, then click on History and select Basic Search:
In the From area change the date to some time before you registered your membership and then click the Search button. This will give you a page where you will find your subscription.
Click on Details and then press the Cancel Subscription button at the bottom of the new page, then again on the page that follows.
Canceling With Authorize.net (AIM)
Log in to your DayTradingRadio account and go to the “Account Info” link located at the top of the home page. You’ll see your current subscription on the right side of the screen. There is a Cancel link that you can click and this will cancel your subscription. If you have any questions or concerns, please email Brian at dtrs@daytradingradio.com